M. MASHUDI AZRULLAH, SE., MM. PENGARUH JANGKA WAKTU PEMBAYARAN, PENANGANAN KOMPLAIN DAN E-WOM TERHADAP LOYALITAS KONSUMEN. Jurnal Transparan STIE Yadika Bangil, [S. l.], v. 15, n. 1, p. 1–6, 2023. DOI: 10.53567/jtsyb.v15i1.31. Disponível em: https://e-jurnal.stie-yadika.ac.id/index.php/jtsyb/article/view/31. Acesso em: 25 oct. 2026.