Ufi Rumefi. “PENGARUH TERM OF PAYMENT, COMPLING HANDLING DAN E-WOM TERHADAP CUSTOMER LOYALTY”. Jurnal Transparan Institut Teknologi Dan Bisnis Yadika, vol. 13, no. 1, Dec. 2021, pp. 1-6, doi:10.53567/jtsyb.v13i1.1.